Terms of Service
Welcome to Atlas and Gray. These Terms of Service ("Terms") govern your use of our website [www.atlasandgray.com] and any purchases made through it.
By accessing this site or placing an order, you agree to be bound by these Terms.
1. Use of the Site
- You must be at least 18 years old or have parental permission to use this website.
- You agree not to use the site for any illegal or unauthorized purposes.
2. Products and Orders
- All products listed are subject to availability.
- We reserve the right to change product pricing, descriptions, or availability at any time without notice.
- We may cancel orders if we suspect fraud or if products are unavailable.
3. Payments
- We accept secure online payments via Paystack, Flutterwave, Stripe, or your chosen processor.
- All prices are listed in ₦ or your chosen currency and inclusive of VAT (if applicable).
- We do not store your payment card details.
4. Shipping and Delivery
- Delivery times are estimates and may vary due to external factors.
- Customers are responsible for providing accurate shipping information.
- Once shipped, we are not liable for delays or lost packages caused by third-party courier services.
5. Returns & Exchanges
- Please refer to our Return Policy for full details.
- Items must be returned within [X] days of delivery.
- Items must be unused, with tags and original packaging.
- Refunds are processed within [X] business days to the original payment method or store credit.
- Some items (e.g. final sale or personalized items) may not be eligible for return.
6. Intellectual Property
Some content on this website—including product images, designs, text, and graphics—is owned by Atlas and Gray or used with permission. You may not reproduce, distribute, or use any content without written consent.
7. User Accounts
- If you create an account, you are responsible for maintaining its confidentiality.
- You agree to provide accurate information and update it as needed.
- We may suspend or delete your account for suspicious activity or breach of terms.
8. Third-Party Content
Some images, icons, and media used on this site may be sourced from third-party providers (e.g., royalty-free platforms, brand partnerships, or creators) and are used under license or with attribution where required. Atlas and Gray do not claim ownership of such third-party content.
If you believe your intellectual property has been used improperly, please contact us at legal@atlasandgray.com and we’ll address it promptly.
9. Limitation of Liability
- Atlas and Gray is not liable for any indirect, incidental, or consequential damages resulting from use of the website or products.
- We make no guarantees about uninterrupted or error-free use of the site.
10. Privacy
Please read our Privacy Policy to understand how we collect and use your data.
11. Changes to Terms
We may update these Terms from time to time. Continued use of the site after changes are posted means you accept the revised Terms.
12. Contact Us
Email: support@atlasandgray.com
Phone: +234 8022610314
Address: Lagos, Nigeria